Your data is personal.We treat it that way.
Last Updated: [Insert Date, e.g., June 2026]
Welcome to AMIGOS. We appreciate the trust you place in us to design your travel experiences. To deliver seamless bookings, curated itineraries, and flawless on-ground logistics, we collect and process certain personal information.
This Privacy Policy clearly outlines what data we collect, how we protect it, and your rights regarding your information when you use our website and services.
⚡ TL;DR: The Quick Summary
- We only collect data necessary to secure your flights, hotels, visas, and tour logistics.
- We never sell your personal information to third-party advertisers.
- We share data only with verified travel suppliers (airlines, hotels, local transport) to fulfil your bookings.
- You control your data and can request updates or erasure at any time.
1. Information We Collect
To orchestrate your travel plans, we collect two types of information:
A. Information You Provide Directly
- Identity Details: Name, gender, date of birth, and nationality.
- Contact Information: Email address, mobile number, and billing/residence address.
- Travel Documents: Passport details, visa information, and government-issued IDs (required for compliance, ticketing, and border crossings).
- Preferences & Health Data: Dietary preferences, seating choices, and any voluntary medical or mobility requirements essential to ensure your safety during a tour.
B. Automated Information (Website Usage)
- Device & Analytics: IP address, browser type, operating system, and how you interact with the AMIGOS website (via cookies and tracking pixels) to optimize your user experience.
2. How We Use Your Data
We process your information strictly to deliver exceptional service and maintain operational security:
- Booking Execution: Securing flights, processing hotel reservations, arranging private transport, and issuing entrance permits.
- Real-Time Support: Sending automated booking confirmations, itinerary updates, and critical travel alerts via SMS, Email, or WhatsApp.
- Compliance & Legal: Fulfilling statutory requirements, including tax obligations (such as TCS/GST reporting for Indian travel operators) and immigration mandates.
- Growth & Marketing: With your explicit consent, sending you curated holiday packages, seasonal deals, and agency newsletters. (You can opt-out with a single click at any time).
3. Data Sharing & Third-Party Disclosure
We do not sell, trade, or rent your data. However, to execute your trip, we share relevant details with:
- Travel Suppliers: Airlines, hospitality providers, cruise lines, and local destination management companies (DMCs) handling your tour logistics.
- Regulatory Authorities: Immigration bureaus, border control, and government bodies as mandated by local and international laws.
- Payment Gateways: Secure, PCI-DSS compliant payment processing networks to handle your transactions safely.
4. Data Retention & Security
- Data Fortification: We implement advanced Secure Sockets Layer (SSL) encryption protocol across our digital ecosystem to protect your transactions and personal vaults.
- Retention Limits: We retain your data only as long as necessary to fulfill your travel bookings, resolve customer support inquiries, or satisfy mandatory financial auditing and legal standards.
5. Your Rights & Controls
You retain full sovereignty over your digital footprint. At any time, you have the right to:
- Access & Correct: Request a copy of your personal data or ask us to update inaccurate records.
- Request Erasure: Ask us to delete your personal profile from our active marketing and operational databases (except where restricted by legal or tax audit obligations).
- Opt-Out: Instantly unsubscribe from promotional emails, newsletters, or WhatsApp alerts via the provided opt-out links.
6. Updates to This Policy
As technology and global travel regulations evolve, we may periodically refine this policy. Any updates will be published instantly on this page with a revised "Last Updated" date.
7. Connect with Our Privacy Officer
For any questions, data access requests, or privacy concerns, please contact our data compliance desk directly:
- 📧 Email: help@amigosind.com
- 📞 Phone: +91 342 796 9959 / +91 82501 33134
- 🏢 Registered Office Address: AMIGOS, Sher Afgan Road, Puratan Chawk, Mayur Mahal, Burdwan, Purba Bardhaman, West Bengal, India, Pin - 713102